Municipality Strategy

Vision

Municipality Affairs and Urban Planning aims to achieve balanced urban development through the establishment of an integrated structure for the implementation of the national strategic planning plan, in addition to meeting the 2030 economic vision of the UAE.

The Message

The mission of the Municipality of Works, Municipal Affairs, and Urban Planning is to contribute to the enhancement of Umm Al Quwain’s status as an economy and economic center by preparing effective policies and regulations for the urban planning, municipal and agricultural sectors to respond to the needs of Umm Al Quwain society.

We strive to provide the requirements of sustainable urban development by providing high- quality planning, and municipal and agricultural services, in coordination with the legislative councils, the municipal councils, and, government agencies.
The municipality is committed to the national values set out in the 2030 Vision.
These values are based on fairness, competitiveness, and sustainability in providing high- quality services in terms of community and environmental responsibility.

Values

Important issues and development initiatives

The objectives of these initiatives are:

1. Redirecting the Municipality towards the management policies, planning, programming, monitoring, evaluation, and project management, while assigning the implementation and delivery of services to the private sector and the municipalities themselves. This allows the Municipality to focus on its development role in urban areas, support the growth of the economy and raise the professional level of engineering offices, contractors, and small and medium enterprises. Job opportunities for Umm Al Quwain I citizens to accommodate young talent and university graduates.

2. Improving regulatory frameworks and developing legislation aimed at raising the efficiency and quality of services and projects. To achieve this, we must update and develop standards and specifications, and modernize and develop the methods of rehabilitation of suppliers and contractors.

3. Responding to the development of the role of the government and the development role of the Economic Development Board, which provides the strategic framework for government and private action, while unifying the efforts of government agencies towards a unified vision, as well as the role of the e-government Authority in preparing technical, administrative and executive frameworks to develop government services and develop necessary partnerships.

4. Develop policies on fee systems, retrieval methods, and user fees for utilities.

5. Revealing the feasibility of changing the structure of the provision of some services carried out by the Municipality and transferring them to independent bodies or the private sector, as happened in the contracts of cleaning and collection of solid waste, and is subject to this structure to the standards of efficiency and effectiveness, in line with the Municipality's orientation to become more focused and highly efficient.

6. Outsourcing services and projects, as well as strengthening the internal capacity of the Municipality to manage the services provided by third parties (cleaning services, waste collection, and recycling, maintenance services, guarding).

7. Raising public awareness of the services provided by the Municipality while improving the good and safe use of utilities and public services, in addition to raising awareness about the appropriate living behaviors with the green cities.

8. Support IT management and transform it into a department that supports the Municipality's strategy in management information systems and decision support, while engaging in e-government applications.

9. Enhancing the concept of performance management in order to develop the culture of the Municipality, which stems from the challenges and the role played by the Municipality and its impact on the national level in Umm Al Quwain. The Municipality's leadership seeks to build this culture based on the values it adopts in building effective work teams, good communication, Mastery, learning, and continuous development.

10. The focus is on the human resources, which requires re-engineering the concept of human resources management. This is based on the fact that the Municipality deals with a large number of service projects, which affects the daily lives of citizens.

11. Integrating the administrative infrastructure of the Municipality and strengthening the supporting administrative functions such as coordination, follow-up and archiving, procurement and tenders, public relations, and communication.

12. Integrating administrative information systems, developing the Municipality's operations towards e-government, improving customer service systems, and providing information.

13. These improvements and proposals from the Government of Umm Al Quwain require the building of advanced policy management capacities capable of evaluating strategies and plans that enable different sectors to grow in harmony and sustainably.

Top Strategic objectives and sub-targets

Strategic development objectives have been formulated based on strategic directions, an assessment of opportunities and modernization in 2014, issues related to economic development and the 2030 National Vision, and a draft strategy for the Municipality. These objectives include management processes that serve the Municipality's sectors and the objectives of these sectors.

The processes and instruments covered by the strategic and sub-objectives include the following: